74% of customers believe that a company’s reviews boost their trust.
If you want your travel business to be successful, you can entice these 74% of customers simply by working on your review strategy. It is the simplest way to become famous and credible in your industry.
Customer reviews are the unbiased feedback that they write on your sites. How hard can it be for your business to get it? Meanwhile, you can also buy Google reviews to pump up your efforts and motivate yourself.
This blog has various ways to ask for customer reviews for your travel business. You can explore each of them to understand how you can use them in your review strategy to gain more customer reviews:
Different And Useful Ways To Ask For Customer Reviews For Your Travel Business
Data says an average customer reads at least ten reviews before investing in any business.
Applying these different and valuable ways in your travel business will cross this mandatory number and offer you more regular review supply:
How To Ask For Reviews In-Person
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Train Staff To Ask
Make sure your staff is trained to ask for reviews from customers after they receive your travel services. During that process, make sure they are polite and professional.
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Pick The Right Time
When your customers finish their tour, make sure their guide requests reviews. Their fresh and happy memories make it the perfect time to ask for excellent reviews.
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Converse. Connect. Ask
Your tour guide can connect with your customers through conversation during the trip. When they ask for your review, the client enthusiastically writes one for your travel business.
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Be Direct
You can directly ask the customers to write the reviews. Sometimes, even a good experience requires a little push from your side to get customers to leave reviews.
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Express Gratitude
After ending the tour, thank the customer for choosing you. You can also ask them to share their experience on your review site during that time.
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The Simpler The Process, More The Reviews
Make sure you offer a simple process for writing reviews, like providing customers with a direct link to your business review page. An easier process saves their time and increases your reviews.
How To Ask For Reviews Via Email
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Greet Properly
When introducing mail, ensure you properly greet your customers using their names. It will give your mail a personalized touch.
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Start By Appreciating
After they appreciated them for choosing your travel business, doing business with them was a pleasure.
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Show The Importance Of Review
Explain to customers why their review is essential. Such as how it will help your business improve and grow.
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Be Specific
Make sure your email is precise and to the point. So customers will know the gist of the email quickly.
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Give A Direct Link
Remember to add the direct link to your review page. By clicking it, visitors can reach your site and write reviews.
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Guide Them
Make sure you also write clear directions on email to how they can reach your travel business review page.
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Keep It Crisp And Sweet
Make sure everything you write in the email is crisp, sweet, and super easy to understand and, once and for all lands directly on the review page.
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Follow-Up
Remember to remind them through follow-up emails. According to data, follow-up emails are the source of 80% of internet reviews.
How To Ask For Reviews On Social Media
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Engage Through Content
Make sure the social media posts you create pique the curiosity of your target audience so they are forced to stop and interact with your content.
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Put Clear CTA
Remember to put a CTA on the post so your customer will know where to go from your post and post a review.
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Interact With Followers
If you see a comment on your posts, reply to it. You can also initiate the conversation by discussing travel safety to attract the social media audience’s attention.
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Leverage Social Media Features
Social media has features like Reels, stories, filters, and effects that can make your travel post interesting. Use them smartly to promote your page and get more reviews for your travel business.
How To Ask For Reviews Through Other Mediums
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SMS
After using your travel service, you can send customers SMSs asking them to rate your traveling business based on their experience.
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Phone Call
Your travel agent, who handles the customer’s travel plan from start to end, can call customers to collect feedback and ask them to leave reviews on your site.
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Surveys
You can also conduct a survey for your travel business and ask for customer reviews alongside their basic information. This can be helpful for your future trips and tours, as you can now easily reach out to them.
Conclusion: Ask For Reviews And Grow Your Travel Business
“Asking” can yield many reviews for your travel business. Why are you hesitating? Use any convenient method for you and your customers to request the reviews. It will support you in growing your travel business and accomplishing your dreams.
Their team has experts who know how to raise your business’s Google review score.